Privacy Policy - The Show Break

PRIVACY POLICY OF THE SHOW BREAK

The Privacy policy is developed by SmartMatrix Global Technologies Pvt. Ltd. detailing and explaining our practices, regarding the collection, use, and disclosure of certain information including your personal information, by the in connection with the Service and the choices available for you in this regard.

Before proceeding further we request you to understand the various services and the terms and conditions in using these Services [here].

We would like to expressly state that, it’s important you understand that by using or accessing our Services you allow us to collect, use, disclose, and retain your personal information in the manner specified in this statement. We assure you that this Policy provides the manner in which the information would be used and we will not use the information in any other manner. In the event you are of the opinion that any practices undertaken by us are not agreeable, you are requested not to proceed with the access or use of Services or the Application.

Any dispute regarding this Policy is subject to the terms provided in the Terms of Use. User shall have the right to request for personal data, if we are not legally obligated to maintain the information or the personal data is necessary for provision of services, by mailing a request to erase personal data to info@smartmatrixtech.com

This Privacy Policy is part of, and governed by, our Terms of Use.[CT1] This Privacy policy is made in accordance with the stipulations made under Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act.

I. TYPES OF INFORMATION AND COLLECTION

Your use and access of our platforms or applications in which we provide the ShowBreak Services results in the collection of various kinds of information. Some of these information, we collect might pertain to you specifically while other information’s that we collect are general information about users which access from your region. Some of the information that we collect can be categorized as follows

A. User Information :

We collect information you provide to us while accessing our platform or applications or ShowBreak Services which includes

a) your name, email address, address or postal code, payment method(s), and telephone number, your profile image uploaded on the platform.
information containing in your device regarding the contacts and address of the people. Based on the services you avail, we might be legally mandated to collect certain other information such as Aadhar Details/PAN/Voter Id/Driving license and may be educational details etc.

government identification number for purposes such as billing and tax compliance. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions;
information when you choose to provide ratings, taste preferences, account settings or otherwise provide information to us through our service or elsewhere.

B. Technical Information

1. We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices, and your computer or other capable devices you might use to access our service (such as gaming systems, mobile devices, tabs and other media and telecommunication devices). This information includes:

a) Your activity on the ShowBreak service, such as title selections, advertisement you have watched the number of advertisement and search queries;
b) Your interactions with our emails and texts, and with our messages through push and online messaging channels;
c) details of your interactions with our customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings;

d) Device IDs or other unique identifiers, including for your network devices, and deviceson your Wi-Fi network; Resettable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and streaming media devices that include such identifiers
e) device and software characteristics (such as type and configuration), connection information including type (wifi, cellular), statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;
f) Information collected via the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time).

C. THIRD PARTY INFORMATION:

1. We collect information from other companies with whom you have a relationship i.e to the third parties you access through or for our service (“Partners”). If you sign in to your ShowBreak Services or application through third-party social media sites like Facebook, Twitter or third party platforms, you agree to give us on-going access to your personal information on such sites (e.g., your public profile, friend list, accounts you follow or who follow you, your email address, birthday, work history, education history, interests, current city, and video viewing). We may receive certain information about you which is stored on social media sites if users of those sites give us access to their profiles and you are one of their friends or connections, depending upon your settings on those sites.

II. STORAGE OF INFORMATION
A. Manner of storage

1. We implement measures designed to protect your personal information from accidental loss or unauthorized access, use, alteration or disclosure. However We urge you to protect your user information and password and to be careful about giving out information in to third parties. Unfortunately, transmitting information via the internet and mobile platforms is not completely securet . Any transmission of personal information is at your own risk, and we are not responsible for circumvention of any privacy settings or security measures we provide.

III. Use and Disclosure of Information
A. USE OF INFORMATION

1. We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to manage member referrals, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use such information to:

a) determine your general geographic location, provide localized content, provide you with customized and personalized Services, we think will be of interest to you, determine your ISP to support network troubleshooting for you (we also use aggregated ISP information for operational and business purposes), and help us quickly and efficiently respond to inquiries and requests;
b) coordinate with Partners to determine the market area for the service and to introduce new members to the services
c) secure our systems, prevent fraud and help us protect the security of accounts;

d) prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and to enforce our terms
e) analyze and understand our audience, improve our service (including our user interface experiences and service performance) and optimize content selection, recommendation algorithms and delivery;
f) communicate with you concerning our service so that we can send you news,details about new features and content available, special offers, promotional announcements, consumer surveys, and to assist you with operational requests such as password reset requests. These communications may be by various methods, such as email, push notifications, text message, online messaging channels, and matched identifier communications (described below).

B. Disclosure of Information

We disclose your information for certain purposes and to third parties, as described below:

Service Providers: a) We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with the provision of services to you. We engage Service Providers to provide marketing, advertising, communications, security, infrastructure and IT services, to customize, personalize and optimize our service, to process credit card transactions or other payment methods, to provide bank account or balance information, to provide customer service, to analyze and enhance data (including data about users' interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing or recieveing their services (which includes maintaining and improving their services).
Partners/Business Relationship a) As described above, you may have a relationship with one or more of the Partners or based on the information provided we might be of the opinion that you will be better served by one of our service provider or business relationships, in which case we may share certain information we collected with them in order to coordinate with them or in order to facilitate to provide their services to you or the parties that they feel can better serve your interest.
Promotional offer a) We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
Protection and others: a) We and our partner or business relationship may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to (1) satisfy any applicable law, regulation, legal process, or governmental request; (2) enforce applicable terms of use, including investigation of potential violations thereof, (3) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (4) protect against harm to the rights, property or safety of our services, application, business relationship or partners, its users or the public, as required or permitted by law.
Business transfers: a) In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement.

IV. CONTACT

A. You may contact us for any grievance, doubts or concern with regard to this Policy at info@smartmatrixtech.com

V. Modifications

1. This Policy will be reviewed and modified by us as and when required and is subject to change at any time.

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